In the ever-growing and dynamically changing business environment, companies see more and more value coming from well-designed services. There is also a growing understanding of strategic methodologies and awareness of…
Read more →Finding a spare time to read a blog article isn’t always easy. Therefore, for those…
Each year, more and more companies consider the impact of their activities on the natural…
We present a training in service design with international certification, which will be conducted by…
RASP’s Special Projects Department has implemented a new cooperation strategy based entirely on Customer Journey…
One of the main factors in the company’s success is customer loyalty. Research shows that…
After initial analysis and defining the possibilities, we proposed a game plan that included all…
Our facilitators mastered their skills by participating in studies and courses abroad, e.g. in Barcelona (Design Thinkers Academy), London (Hyper Island) and Helsinki (Laurea University of Applied Sciences). Since then, we’ve been using elements of those methods when planning our strategy, designing workshops and new solutions. We believe this is the best way to respond to contemporary market needs and requirements.
Katarzyna Młynarczyk (CEO at Socjomania) is a co-founder of the Polish branch of Service Design Network and the Service Design Association in Poland.
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